Duralec Shipping Policy:
Shipping Cutoff: All truck freight orders confirmed by 12pm and small parcel orders confirmed by 3pm will ship the same day.
Freight Minimums: Duralec offers free freight on most* orders over $1,000. Orders not meeting freight minimums are subject to actually shipping charges incurred a time of shipment.
Damages: All freight damage is required to be reported on BOL at time of delivery and actual claims with correct quantities are required to be verified and submitted within 5 business days. Any exceptions outside of this may not be covered.
Shipping Terms: All shipments shall be FOB Seller’s facility in Schaumburg, Illinois or such other shipping point as Seller shall designate.
Title and Risk of Loss: Title and risk of loss passes to Buyer upon shipment by Seller from the Shipping Point. Buyer agrees that it shall be Buyer’s responsibility to ensure that the carrier delivering Goods to Buyer has adequate insurance in full force and effect to cover any and all loss or damage to the Goods which may result from delivery or transport of the Goods.
Please reach out to us with any questions.
* Free freight only applies from commercial address to commercial address, dock to dock. Residential, lift gate, and other special deliveries may incur additional fees.